Terms & Conditions — TalkWe (Coming Soon)

TalkWe (“we,” “our,” “us”) is a secure messaging app coming soon. By installing or using Chat App, you agree to this Privacy Policy and Terms. If you do not agree, please do not use the app. The app is not live yet.

Privacy Policy

Last Updated: January 2026
Version: 1

Chat App is designed to let users communicate using end-to-end encryption (E2EE). To support ongoing development, infrastructure, and storage costs, the app may display advertisements.

Aim

Our goal is to provide a secure platform where users can talk and connect without giving away unnecessary personal data. We believe privacy should be simple and automatic. That is why we collect only the minimum information required to create and operate your account, and nothing more.

We aim to protect user conversations through encryption and design our service so that we do not see, store, or sell readable personal data, while keeping the service operational and sustainable.

1. Purpose

TalkWe is primarily created for personal use, testing, and learning. Some limited commercial activity (such as advertising) may occur to help cover hosting, infrastructure, and data storage costs.

The main purposes of Chat App are:

• Provide secure 1-on-1 and group messaging
• Offer media sharing (images), protected by end-to-end encryption
• Allow customizable public profile images and group images
• Enable communication while prioritising user privacy

2. Data We Collect

We collect only the minimum information required for the app to function:

• Email address (or phone number, if enabled) for login and account recovery
• Display name
• Date of birth (DOB) for age verification and basic personalization
• Automatically generated UUID (unique internal user identifier)
• Profile image (unencrypted and publicly visible, if provided)
• Status message (public, if provided)

We do NOT collect:

• Contact lists
• Precise location data
• Plain or readable message content
• Browsing history
• IP addresses for tracking purposes
• Hardware identifiers beyond Firebase default requirements

3. Public vs. Private Data

Public Data (Not Encrypted)

The following information is visible to other users:

• User profile image
• Group profile image
• Display name / username
• Status message (if set)
• Group name and description

Important: Do not upload sensitive or private profile photos. Profile and group images are stored unencrypted to allow visibility in chats and group lists.

Private Data (End-to-End Encrypted)

The following data is protected using E2EE:

• One-on-one messages
• Group messages
• Shared chat images
• Room encryption keys
• User private encryption keys
• Future document files (when available)

Only chat participants can decrypt private content.

4. User Consent

Media and messaging features are enabled by default. By sending messages, images, or other media through Chat App, you consent to:

• End-to-end encrypted storage of that content
• Secure delivery to intended recipients
• Synchronization across your devices

If you do not agree, please avoid using messaging and media-sharing features.

5. Encryption and Message Security

User Keys

• Each user is assigned a public and private encryption key
• Private keys are encrypted using the user’s password
• TalkWe cannot decrypt or access private keys

Room Keys

• Each chat room uses a unique encryption key
• Only authorized participants can decrypt room content

Message & Media Encryption

• Messages and media are encrypted before being stored
• Firebase and Cloudinary cannot read encrypted content
• TalkWe developers cannot access user messages or media

🔐 Passkey Protection (Optional)

To enhance account recovery while maintaining privacy, TalkWe provides an optional Passkey feature.

• Passkeys are not enabled by default
• Users must voluntarily create a Passkey in the app
• Creating a Passkey is recommended but not mandatory

How Passkeys Work:

• The Passkey protects access to encrypted private keys
• During password recovery or re-login, users may be prompted to enter their Passkey
• If the correct Passkey is provided, encrypted chats may be restored

Important Notice:

• If a Passkey is not created, encrypted chats will be permanently lost after password recovery
• If a Passkey exists but cannot be provided, encrypted data cannot be restored
• TalkWe does not store Passkeys in readable form and cannot recover them
• This design ensures encrypted data remains accessible only to the user

Password Recovery and Data Loss

• Passwords can be changed only when the current (old) password is known
• If the old password is not known, the password must be reset using account recovery
• To restore encrypted chats after a password reset, a Passkey is required
• If no Passkey exists, or it cannot be provided, all previous encrypted chats will be permanently lost
• If a valid Passkey is provided, encrypted chats can be restored

6. Media Sharing

• Encrypted 1-on-1 image sharing
• Encrypted group image sharing

Additionally:

• Profile images are not encrypted
• Group profile images are not encrypted

This enables fast loading and public visibility.

Future: Document Sharing - Document sharing may be introduced in future updates. These files will be end-to-end encrypted and delivered using existing encryption systems. This policy will be updated when the feature is released.

7. Data Storage & Retention

• Data is stored using Firebase (Google Cloud) and Cloudinary
• Both providers follow international security and compliance standards

🔐 Message & Media Retention Policy

• Encrypted messages and media are retained on servers for 30 days by default
• After 30 days, encrypted content is automatically deleted
• In a future update, users may extend retention up to 60 days for specific chats
• At launch, only the 30-day retention period is active

🔐 Storage Details

• Encrypted Storage (Private Data): Messages, Encrypted Images, Future Encrypted Documents
• Encrypted data is stored using unique UUID references
• Unencrypted Storage (Public Data): User profile images, Group profile images

8. Account Deletion & Data Retention

Users may request permanent account deletion at any time.

What Happens After Deletion 🔐

• Authentication data, private keys, profile information, and credentials are permanently removed
• Encrypted messages and encrypted media become irreversibly unreadable
• A system-generated UUID and public encryption key may be retained solely to preserve message integrity for other users
• Retained data cannot identify the user and cannot restore the account
• Deleted accounts cannot be recovered
• Public profile images may remain visible in historical group chats
• Users may create a new account at any time

9. Advertising

• TalkWe may display ads from trusted third-party providers (e.g., Google AdMob)
• TalkWe does not sell user data
• Encrypted content is never shared with advertisers
• Ad providers may collect limited anonymous device data under their own policies

10. No AI Training

• User data is not used to train AI models
• Messages, images, and media are never analyzed
• No data is shared with AI or machine learning systems

11. Children’s Privacy

Chat App is not intended for children under the age of 13. Accounts identified under 13 will be deleted.

12. Limitation of Liability

• Lost messages due to automatic deletion
• Data loss caused by password or Passkey loss
• Server downtime
• Account loss caused by user actions
• Security issues caused by weak passwords

13. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated within the app. Continued use of Chat App constitutes acceptance of the revised policy.

14. Contact

For questions, feedback, or account-related requests:
📧 Email: support@talkwe.in
📱 In-app: Support / Feedback section (when available)